Decisions Then, Decisions Now
by: Amy Bybee on
I once thought it would be a good idea to cover the floor of my mother’s kitchen with flour, because I was then able to smack that flour with my hands
and make “smoke.” Doesn’t that sound creative and genius? I sure thought so when I was three.
Unfortunately, my mother, being a higher authority figure, did not think my decision was as special as I made it out to be. But who hasn’t made a bad decision in their life? I’ve made multiple. The thing is, however, now my decisions have much bigger consequences than when I was younger. When I was little my bad decisions might result in a talking to, cleaning up my mess, and an angry mother. Now? I’m in an organization where my decisions impact multiple departments and financial results.
I’m well aware of my role and where I produce both positive and negative impacts. Sadly, this is not always the case company-wide. Some employees may have no idea how they best fit in their business or how any of the actions or decisions they make impact the rest of their organization. They think their business decisions impact their own sales goal, or maybe even department goal, but don’t realize the effects they have on anyone else outside their area.
It doesn’t matter what position you are in, you have an impact. I’ve worked retail jobs as a cashier and thought I made no difference to the larger corporate chain at all. How could I? I was just an entry level employee they could easily replace. Guess what, if I had decided to be rude to a customer, that customer might decide to never shop with that company again and take their business to another chain. That’s business lost, and a negative impact to profit and the organization. EVERYONE has an impact.
So, the trick is, how do we get all employees thinking like this, and making BETTER business decisions to always be impacting the company in a positive manner? It all comes down to business acumen training.
Knowing the business of the business: how it works, how it makes money, and in-depth knowledge of how strategies and decisions impact financial, operational and sales results. This is the key. Arm your team with this knowledge and help them develop a business owner mentality to drive better business decisions and prioritize day-to-day actions in alignment with organizational strategy.
When your employees can engage in big-picture thinking and understand the organization’s financial and strategic issues, that’s when they begin to see how their contributions positively and negatively impact the bottom line.
Give them the tools necessary to succeed. It’s not a consequence from Mom that we’re worried about anymore.
To learn more about business acumen, CLICK HERE.